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Rare Plants
Shop by Nursery
Accessories
Our Sellers
Experienced | Best Quality | Hand Picked
HAVE QUESTIONS?
Frequently Asked Questions
Below are some of our common questions
1. What kind of products do you sell?
We sell live plants, plant accessories, and gardening essentials. We also host a plant lovers’ community where members can share images, tips, and experiences.
2. How do I place an order?
Simply browse our website, add your favorite plants or accessories to the cart, and proceed to checkout. You’ll receive an order confirmation email once payment is successful.
3. How are plants packed for delivery?
We take utmost care in packaging. Plants are shipped with protective wrapping and secure boxes to ensure they reach you in healthy condition.
4. Do you accept returns?
🌿 Plants: Due to their perishable nature, we do not accept returns. Refunds or replacements are offered only if you provide a clear, uncut unboxing video showing damage or incorrect delivery.
🌿 Accessories: Returns are accepted within 7 days if unused and in original packaging.
5. Which courier services do you use?
We ship through DTDC, Blue Dart, or other reliable courier partners to ensure fast and safe delivery.
6. How long will delivery take?
Delivery usually takes 3–7 working days, depending on your location and courier availability. You will receive tracking details once your order is shipped.
7. What if my plant arrives damaged?
Please share a clear, uncut unboxing video within 24 hours of delivery. If verified, we will arrange a refund or replacement as per our policy.
8. How can I join Foliages community?
Anyone can join! Simply create an account on our website and start posting pictures, sharing tips, or interacting with other plant lovers. (Note: No buying/selling is allowed in the community section).
9. How do I care for my new plant?
Each plant comes with basic care instructions. You can also explore our community section where plant lovers share tips, experiences, and care hacks.
10. How can I contact customer support?
For queries, reach us at:
📧 business@foliages.in
📞 +91 9747083308